| Mosets Tree |
| 1-800-usa-learn |
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E-mail: evan@ed2chat.com
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CONTACTS
General Inquiries
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Questions about the Department (ED) or NCLB
Toll-free numbers & hotlines at ED
Contact ED staff
Media contacts
Contact ED programs
Where ED is located
Questions about the Department (ED) or NCLB
| Have a question? Please see our frequently asked questions (preguntas y respuestas frecuentes). | |
| Phone: | 1-800-USA-LEARN (1-800-872-5327) |
| TTY: | 1-800-437-0833 |
| Fax: | (202) 401-0689 |
| Mail: | U.S. Department of Education |
Toll-free numbers & hotlines at ED
Use our electronic phonebook to search for the phone number and building/office of individual staff members.
The ED Organizational Directory lists phone numbers, managers, and other information for ED offices. The most recent edition of the Directory (May 2006) is available in PDF 
[670K] and MS Word [981K] formats.
If you prefer, you may call 1-800-872-5327 (202-401-2000 in the D.C. metropolitan area) to access this information.
Reporters and education writers may contact the U.S. Department of Education press office by phone at (202) 401-1576 or by mail at U.S. Department of Education Press Office, 400 Maryland Avenue, SW, 7E-247, Washington, DC 20202.
CONTACTS
Toll-Free Numbers and Hotlines
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- General Information
- Financial Aid Information
- Publications
- Research & Statistics
- Civil Rights Hotline
- Fraud, Waste & Abuse Hotline
- Safe and Drug-Free Schools
1. General Information
The Information Resource Center (IRC) is the home of 1-800-USA-LEARN (1-800-872-5327), the telephone number for information on the Department of Education's major education improvement priorities (e.g., reading, family involvement, technology). Services provided by the IRC include:
information on the Department's programs and agenda;
registration for satellite events;
directory assistance for the Department;
referrals to Department specialists or other experts; and
answers to frequently asked questions.
The local number in Washington, D.C. is 202-401-2000. Spanish speakers are available (se habla español). TTY: 1-800-437-0833.
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2. Financial Aid Information
| Federal Student Aid Information Center | 1-800-4FED-AID (1-800-433-3243) |
| Defaulted Loans | 1-800-621-3115 |
| Loan Consolidation | 1-800-557-7392 |
For additional information, see the Office of Federal Student Aid Help Lines for Students page.
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3. Publications
The Education Publications Center (ED Pubs) is the Department's one-stop center for access to ED information products, including publications, videos, brochures, posters, and other mailings. Use the ED Pubs On-Line Ordering System (http://www.edpubs.org) or call ED Pubs at the toll-free number 1-877-4-ED-PUBS (877-433-7827). Spanish speakers are available (se habla español). TTY: 1-877-576-7734. Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .
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4. Research & Statistics
The National Library of Education in the Institute of Education Sciences maintains a toll-free telephone line staffed by trained information specialists. Members of the public, including educators and researchers, typically call this number for information about education statistics and education research information. The number is 1-800-424-1616, or 202-205-5015 within the Washington, D.C. metropolitan area. TTY: 202-205-7561. Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .
The Educational Resources Information Center (ERIC) is the world's largest education data base, which contains more than 1 million citations to documents and journal articles. To find out more about the ERIC data base, call 1-800-LET-ERIC (1-800-538-3742) or visit the ERIC website at eric.ed.gov.
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5. Civil Rights Hotline
Call the Office for Civil Rights (OCR) at 1-800-421-3481 to report any educational discrimination on the basis of race, sex, disability, etc., request information on civil rights compliance programs, procedures for filing discrimination complaints, or access to civil rights regulatory and policy documents. The local number in Washington, D.C. is 202-245-6800. TTY: 1-877-521-2172. Email: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .
See the OCR Contact Us page to find the enforcement office serving your area or use the OCR Electronic Complaint Form.
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6. Fraud, Waste & Abuse Hotline
The Office of the Inspector General (OIG) provides a hotline for individuals to call to report fraud, waste, or abuse involving federal student aid funds or Department of Education funds, programs, or employees. Anyone having such knowledge should call 1-800-MIS-USED (1-800-647-8733). All callers can be assured of absolute confidentiality. Reports can also be submitted via email (to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ) or the OIG online complaint form.
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7. Safe and Drug-Free Schools
Various drug abuse prevention materials, including The Parent's Guide to Drug Prevention, Growing Up Drug Free, and Schools Without Drugs can be obtained by calling 1-800-624-0100. The local number in Washington, D.C. is 202-260-3954.
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